FAQs & Troubleshooting
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88 Results
- 1View or change the network settings of my Brother machine, or view the scanned data stored in the SD card, using a web browser.
- 2Cannot find the scanner (Error Code 2019: Initialization Failed)
- 3Error Code: E03
- 4Calibrate your scanner.
- 5My scanner is connected but it will not feed my document or do anything else.
- 6The file size is too large.
- 7My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
- 8Error Code: E19
- 9I forgot the login pass-word to enter the Home screen on the browser.
- 10Loading the Carrier Sheet.
- 11OCR feature does not work.
- 12Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
- 13Cannot scan documents using the control panel (For Macintosh)
- 14Check the firmware version.
- 15I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- 16Cannot use my scanner connection the USB hub.
- 17My scanner gets warm.
- 18Paper suitable for scanning
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20I set the auto power off to ON but my scanner does not turn off automatically.
- 21Error Code: E05
- 22The scan speed is too slow.
- 23Operation system return error
- 24The scan quality is poor.
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26What driver package format is supported by my Linux distribution?
- 27Install PaperPort™ 12SE onto Windows 10.
- 28Change the paper settings. (Using DSmobileCapture)
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 31Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
- 32Change the image settings. (Using DSmobileCapture)
- 33I cannot install the scanner drivers.
- 34I do not have or lost the black and white calibration sheet.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Scan a document longer than 35.6 cm (14 inches).
- 37My computer cannot access the SD card via the Micro USB Cable.
- 38When I set the Wi-Fi® switch to ON, the WiFi indicator does not turn on.
- 39How to identify your Operating System (OS).
- 40Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 41When I type "http://10.10.100.1" to access the home screen in the web browser, the scanned images stored on the scanner's SD card are not displayed on the home screen.
- 42My scanner does not turn on.
- 43When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- 44Important points for specifying the scan area (Linux)
- 45Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
- 46Cannot scan documents using the control panel (For Windows)
- 47Error Code: E06
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49What is Infrastructure mode?
- 50Command List of brscan. (Linux)
