FAQs & Troubleshooting
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304 Results
- 1What is Brother iPrint&Scan?
- 2Replace Drum
- 3(Video) Load A4/Letter paper
- 4(Video) Replace the Toner Cartridge
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10Copy on Both Sides of the Paper (2-sided Copy)
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 14Print on Both Sides of the Paper (Macintosh)
- 15Paper is Jammed inside the Machine
- 16Print on Both Sides of the Paper (Windows®)
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 18Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19Paper is Jammed in the Back of the Machine
- 20Curled or wavy
- 21Use Universal Print (Windows)
- 22(Video) Unpack your Brother machine
- 23(Video) Connect telephone line and power cords
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25The printer status is Offline or Paused.
- 26Document Jam
- 27Load Paper in the Multi‑purpose Tray (MP Tray)
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 30Print as a Poster (Windows®)
- 31Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 32I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 33Paper is Jammed in the 2-sided Tray
- 34Paper is Jammed in the MP tray
- 35Drum !
- 36Paper is Jammed in the Paper Tray
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38What driver package format is supported by my Linux distribution?
- 39(Video) Set up your Brother machine
- 40Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 41How to identify your Operating System (OS).
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43Easy Scan to E-mail
- 44Delete print jobs from the print queue.
- 45Image skewed
- 46Printing/ Scanning with a mobile device
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48Send an Email with User Authentication
- 49A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 50Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?