FAQs & Troubleshooting
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297 Results
- 1Copy on Both Sides of the Paper (2-sided Copy)
- 2What is Brother iPrint&Scan?
- 3Replace Drum
- 4(Video) Load A4/Letter paper
- 5Document Jam
- 6(Video) Replace the Toner Cartridge
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8(Video) Set up your Brother machine
- 9I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 10Paper is Jammed inside the Machine
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 14Paper is Jammed in the MP tray
- 15Restrict the functions available on your Brother machine and the number of prints.
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 20How to use Driver Deployment Wizard(only available for Windows)
- 21Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 22The printer status is Offline or Paused.
- 23Paper is Jammed in the Back of the Machine
- 24Drum !
- 25Load Paper in the Multi‑purpose Tray (MP Tray)
- 26The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28Protect your Brother machine against unauthorised access over the network
- 29How to identify your Operating System (OS).
- 302-sided Disable or 2-sided Disabled
- 31Clean the Drum Unit
- 32Toner Low or Prepare New Toner Cartridge
- 33Paper is Jammed in the 2-sided Tray
- 34Update the Driver or Firmware for your Brother machine
- 35Configure LDAP Authentication Using Web Based Management
- 36A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 37Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 38"Offline" appears on the Status Monitor.
- 39What is the difference between the toner cartridge and the drum unit?
- 40I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 41After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 42Load Thick Paper in the Paper Tray
- 43Send or Receive an Email Securely Using SSL TLS
- 44Manage Multiple Certificates
- 45Load and Print Thick Paper and Labels Using the MP Tray
- 46Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 47What is AirPrint?
- 48Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 49I cannot scan via network.
- 50I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
