FAQs & Troubleshooting
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Popular |
300 Results
- 1Replace Toner
- 2Jam Inside
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4No Paper
- 5Jam Rear
- 6Scan Unable xx
- 7Download a file from the "Downloads" section and save it to Windows 10 computer.
- 8When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 9"Offline" appears on the Status Monitor.
- 10Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 11Replace PF Kit xx
- 12Document Jam
- 13Jam MP Tray
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15I cannot install Brother drivers on Debian 10 (Linux)
- 16What driver package format is supported by my Linux distribution?
- 17Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19Can I print on transparencies e.g. for overhead projectors?
- 20How to identify your Operating System (OS).
- 21I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.
- 22Change the printer driver settings (Windows/macOS)
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24Drum Stop
- 25No Toner
- 26When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 27Size mismatch
- 28Jam Duplex
- 29Curled or wavy
- 30Black toner marks across the page
- 31Replace Drum
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Windows 10 Support Information
- 34Protect your Brother machine against unauthorised access over the network
- 35Open the Control Panel (For Windows)
- 36Printing/ Scanning with a mobile device
- 37What is Brother iPrint&Scan?
- 38I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 39Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 40Reduce printing noise
- 41Scan a document and e-mail it as an attachment. (For Windows)
- 42Can I print from or scan to Android™ Smartphone?
- 43Unusable Device
- 44I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 45I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 46Clean the drum unit
- 47Manual Feed
- 48Drum Error (Drum!)
- 49White spots or black spots at 1.5 in. (39 mm) intervals or random spots
- 50Out of Memory
