FAQs & Troubleshooting
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299 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Jam Inside
- 3Replace Drum
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Replace Toner
- 8Replace PF Kit xx
- 9Jam Rear
- 10Print a web page from iPrint&Scan when using an Android™ mobile device.
- 11Is my Brother machine compatible with Windows Vista?
- 12White spots or black spots at 3.7 in. (94 mm) intervals
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Jam Tray 1 / Jam Tray 2
- 17Replace Fuser
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19Configure and use the Scan to Network feature (For Windows)
- 20Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 21Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 22Reduce printing noise
- 23I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 24Fuser Error or Self-Diagnostic
- 25Size Error DX
- 26Manual Feed
- 27Jam MP Tray
- 28Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 29Cannot print after a Windows 10 update (June 2020)
- 30Check the firmware version.
- 31Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 32Install the built-in drivers (For Windows 8 and Windows 10)
- 33I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 34Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 35The print speed is slow.
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 38Scan a document and e-mail it as an attachment (For Macintosh)
- 39Can I print from or scan to Android™ Smartphone?
- 40Print Unable or Print Unable XX
- 41Clean the paper pick-up roller.
- 42No Paper
- 43Unusable Device
- 44Cover is Open
- 45I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 46Reset the network settings to the factory default (video instructions).
- 47Print on labels and envelopes from the MP tray.
- 48I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Open the Status Monitor
