FAQs & Troubleshooting
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89 Results
- 102/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 201/10/2024What is the default password for my Brother machine?
- 309/26/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 406/21/2023Uninstall the driver (OS X 10.10 or greater).
- 503/17/2023Open the "Scanners and Cameras" and Properties.
- 612/13/2022How to identify your Operating System (OS).
- 710/13/2022Reset Your Brother Machine
- 810/13/2022Reset the Usage Counters
- 910/13/2022Save Scanned Documents on Your Computer
- 1010/13/2022Check the Serial Number
- 1109/05/2022Set Up the Brother Machine Using Remote Setup (Windows®)
- 1209/01/2022Set Up the Brother Machine Using Remote Setup (Mac)
- 1309/01/2022Register an Email Address Using Remote Setup
- 1409/01/2022Check Supplies Replacement Cycle
- 1508/22/2022Configure the Scan to Email Feature (Linux)
- 1607/28/2022Update the Driver or Firmware for your Brother machine
- 1706/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1804/20/2022Uninstall the Brother Software and Drivers (Windows)
- 1904/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2004/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 2103/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2203/10/2022Check your machine's IP Address or Node Name
- 2311/15/2021Set up your Brother machine on a wireless network.
- 2411/10/2021Open the Control Panel (For Windows)
- 2510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2609/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2707/06/2020Scan using XSane or GIMP (Linux)
- 2807/06/2020Important points for specifying the scan area (Linux)
- 2907/06/2020What driver package format is supported by my Linux distribution?
- 3006/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3105/11/2020Enable the Brother machine's network interface.
- 3204/06/2020Delete a network scanner entry. (Linux)
- 3303/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 3412/20/2019Access Web Based Management
- 3512/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 3610/29/2019Pre-Required Procedures (Linux)
- 3710/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 3805/10/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 3903/21/2019Secure Function Lock 3.0
- 4003/21/2019Scanning with a mobile device
- 4103/07/2019What is Brother iPrint&Scan?
- 4201/29/2019Command List of brscan. (Linux)
- 4301/29/2019Uninstall the scanner driver. (Linux)
- 4401/29/2019Uninstall Scan-key-tool. (Linux)
- 4503/23/2018If You Want to Check that Your Network Devices are Working Correctly
- 4603/23/2018Your Brother Machine Cannot Scan over the Network
- 4703/23/2018Your Scanner Cannot Be Detected on the Network During Installation
- 4803/23/2018If You Cannot Complete the Wireless Network Setup Configuration
- 4902/15/2018Change the General Settings Using Remote Setup
- 5002/15/2018Scanning and Other Problems