FAQs & Troubleshooting
Popular |
101 Results
- 1Can not scan a long document.
- 2Document Jam
- 3Replace Pad
- 4Plastic Card Jam
- 5What is Brother iPrint&Scan?
- 6Replace Roller
- 7How to identify your Operating System (OS).
- 8Cover is Open
- 9OCR does not work.
- 10Server Time Out (Scan to FTP)
- 11Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 12Configuring frequently-used scan settings on your computer.
- 13When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 14Replace Parts
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Sending Error (Scan to FTP)
- 17My Brother machine doesn't feed a card for scanning.
- 18When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 19Scan from the Brother iPrint&Scan application using Windows Phone.
- 20Check your machine's IP Address or Node Name
- 21USB Flash Drive is Full (Scan to USB)
- 22The scanned image is skewed.
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24A plastic card error occurs.
- 25What do the LED indications mean?
- 26The document was not fed.
- 27Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 28The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 29Load Documents
- 30TWAIN or WIA errors appear when starting to scan. (Windows)
- 31The scan speed is too slow.
- 32Paper suitable for scanning
- 33Can I print from or scan to Android™ Smartphone?
- 34Other Error (Other Error)
- 35Reset the network settings to the factory default.
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37TWAIN errors appear when starting to scan. (Macintosh)
- 38Rename the File (Scan to USB)
- 39Can I print from and scan to iPhone, iPod touch and iPad?
- 40Clean the Pick-up Roller
- 41Out of Memory
- 42What driver package format is supported by my Linux distribution?
- 43"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 44The machine is in Offline Mode.
- 45USB Hub Not Supported (Scan to USB) or Other Error
- 46The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 47Authenticate Error (Scan to FTP)
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49Multifeed
- 50I cannot install Brother drivers on Debian 10 or later (Linux)