FAQs & Troubleshooting
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165 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Where can I find my Brother printer's serial number?
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4How do I transfer label or slip templates?
- 5How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 6The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 7How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 15The paper settings specified from the server computer are not reflected on the client computer.
- 16How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 17Printing is not possible. (P-touch Editor5.3 for Mac)
- 18While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 19The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 20Where can I download the latest P-touch Editor for Mac?
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 23Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 24How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 25The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 26I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 27How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 28How to open the Devices and Printers window
- 29I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 30Can I print from any software other than P-touch Editor? (for Windows)
- 31Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 32When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 33I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 34Some of the print options in OpenOffice do not work. (Linux®)
- 35Uninstalling the printer drivers (Linux®)
- 36The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 37Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 38How to identify the printer's firmware version
- 39The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 40How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 41When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 42The driver downloaded from the website cannot be installed.
- 43The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 44I can no longer print from my computer, even though I was able to print previously.
- 45How is the print head cleaning cassette used?
- 46How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 47(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 48The message "Appropriate cassette not installed." is displayed. What should I do?
- 49I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 50All print jobs have been cancelled and nothing can be printed. (Linux®)