FAQs & Troubleshooting
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118 Results
- 1How do I type symbols?
- 2I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 3I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How to identify your Operating System (OS) for Windows or Mac
- 6Where can I find my Brother printer's serial number?
- 7How do I uninstall the printer driver?
- 8The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10When I try to print a label, it comes out blank. (for Mac)
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12What type of fonts can I use?
- 13When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 19P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21Can I change the text settings line by line?
- 22How to open the Devices and Printers window
- 23How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 24How do I initialize and clear the P-touch to factory default settings?
- 25The tape got jammed or stuck in the printer.
- 26When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28P-touch Editor crashes when I open it on my Mac.
- 29How to delete the registry information and files related to the printer driver
- 30My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 31How can I print without displaying the print monitor screen?
- 32"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 33How do I eliminate the margin from the start or end of my label when printing?
- 34How do I change the size of characters?
- 35When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 36Can I directly operate my printer from a self-developed application software and print a label?
- 37Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 38How do I make a label with a barcode?
- 39The driver downloaded from the website cannot be installed.
- 40How do I print multiple lines and how many lines can I print?
- 41Printing is not possible. (USB connection)
- 42Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 43Can my printer use TZ/TZe tapes?
- 44Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 45I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 46The top and base layers of the laminated tape are misaligned.
- 47My label is not cut automatically after printed.
- 48How do I clear the current format settings and/or the text on the display?
- 49How do I change the Language setting of the machine?
- 50How can I make vertical labels? (P-touch Editor 5.1 for Mac)