FAQs & Troubleshooting
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90 Results
- 1When I press the print key, the power turns off.
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 3Printing is not possible. (USB connection)
- 4How do I type an uppercase letter?
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6How do I change the size of the characters?
- 7Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 14When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 15Why doesn't my machine turn on when Power key is pressed?
- 16How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 17How do I reset the machine to the default settings?
- 18Where can I find my Brother printer's serial number?
- 19P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 20How to identify your Operating System (OS) for Windows or Mac
- 21How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 22I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 23Can my printer use TZ/TZe tapes?
- 24Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 25How to delete the registry information and files related to the printer driver
- 26How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 28I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 29How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 30How to use the Numbering function (P-touch Editor 5.x for Windows)
- 31Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 32I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 33How do I uninstall the printer driver?
- 34The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 35(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 37The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 38How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 39How do I print vertically?
- 40What is the difference between the Auto Format command and the Apply Layout Style command?
- 41How do I create name badges by joining "First Name" and "Last Name" fields together?
- 42(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 43How to open the Devices and Printers window
- 44The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 45(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 46How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 47When I try to use the database function, an application error occurs.
- 48How do I type symbols?
- 49Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 50The tape got jammed or stuck in the printer.