FAQs & Troubleshooting
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79 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 3Printing is not possible. (USB connection)
- 4What do the indicator lights mean?
- 5How to identify your Operating System (OS) for Windows or Mac
- 6Where can I find my Brother printer's serial number?
- 7I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 8What Android™ mobile application can I use?
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 11How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 12Printing from an Android™ device
- 13Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15How to delete the registry information and files related to the printer driver
- 16How do I connect the printer to my computer using a USB cable?
- 17Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19How do I uninstall the printer driver?
- 20How do I clean the platen roller?
- 21What is the Label List? (P-touch Editor 5.x for Windows)
- 22When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 23The side margins are incorrect.
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 26How to charge the rechargeable Li-ion battery
- 27How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 28Pages don't print.
- 29The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 30How to identify the printer's firmware version
- 31The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 32How to insert paper
- 33The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 34I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 35I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 36How do I create and transfer templates? (for Mac)
- 37The printer does not turn on, so I cannot print.
- 38I cannot connect my printer to a Windows 11 computer via USB.
- 39How to set up the printer
- 40I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 41Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 42I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 43The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 44I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 45Installing the CUPS wrapper/LPR printer driver (Linux®)
- 46Some of the print options in OpenOffice do not work. (Linux®)
- 47Uninstalling the printer driver (Linux®)
- 48I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 49Supported File Formats and how to print on Raspbian lite (Linux®)
- 50Supported File Formats and how to print on Raspbian (Linux®)