FAQs & Troubleshooting
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141 Results
- 1Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 2Paper Size Mismatch
- 3Printer Jam or Paper Jam
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5(Video) Set up your Brother machine
- 6Document Jam
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Set up your Brother machine on a wireless network (Windows/macOS)
- 9Check the Print Alignment from Your Brother Machine
- 10Check the Print Quality
- 11When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14How to identify your Operating System (OS).
- 15What is the default password for my BRAdmin or Web Based Management?
- 16Install the Brother Mobile Connect application (for mobile device)
- 17The printer status is Offline or Paused.
- 18Replace Ink
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Improve poor print quality.
- 21What is the recommended paper?
- 22I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24Enable the Brother machine's network interface.
- 25What driver package format is supported by my Linux distribution?
- 26Telephone Line Interference/VoIP.
- 27Load Documents in the Automatic Document Feeder (ADF)
- 28Access Web Based Management
- 29Cannot Detect
- 30No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 31Uninstall the Brother Software and Drivers (Windows)
- 32I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 33What is the default password for my Brother machine?
- 34Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 35Check the remaining ink or toner level (Linux)
- 36How Brother inkjet printers measure remaining page yields
- 37I cannot print on a wireless (Wi-Fi) network (Mac)
- 38Sleep
- 39Cannot Detect Ink Volume
- 40Change the printer driver settings (Windows)
- 41Cannot Print XX or Print Unable XX
- 42Reset the Network Settings to Factory Default
- 43Print the Network Configuration Report
- 44One or more of my colors are not printing (blank).
- 45Add your Brother machine with AirPrint (macOS)
- 46Wireless setup is requesting a WPS PIN to complete the setup
- 47I cannot print using my Brother machine on a wired network (Windows/macOS)
- 48Open the Control Panel (For Windows)
- 49I cannot scan via network.
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)