FAQs & Troubleshooting
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280 Results
- 1(Video) Replace the Toner Cartridge
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Replace the Drum Unit
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Toner Low
- 7Paper is Jammed in the Back of the Machine
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9The printer status is Offline or Paused.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12What is Brother iPrint&Scan?
- 13Reset Your Brother Machine
- 14Paper is Jammed underneath the Paper Tray
- 15Paper is Jammed Inside the Machine
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17No Paper / No Paper T1
- 18Paper is Jammed in the Paper Tray
- 19Brother iPrint&Scan cannot find my Brother machine (macOS)
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22No Toner
- 23Paper is Jammed in the Manual Feed Slot
- 24The color of your printouts is not what you expected
- 25Replace the Waste Toner Box
- 26The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 27I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 28Set up your Brother machine on a wireless network.
- 29Add your Brother machine with AirPrint (macOS)
- 30Wireless setup is requesting a WPS PIN to complete the setup
- 31Calibrate Color Output
- 32(Video) Unpack your Brother machine
- 33Replace the Belt Unit
- 34How to identify your Operating System (OS).
- 35Adjust color settings by using the custom setting in the printer driver
- 36Printing/ Scanning with a mobile device
- 37I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 38Drum !
- 39Scan Using Secure Function Lock 3.0
- 40Scan multiple pages into one file instead of each scan being saved as a separate file.
- 41Cannot print after a Windows 10 update (June 2020)
- 42(Video) Load an Envelope (Manual Feed Slot)
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44My Brother machine could not be found over the network when I installed drivers on my computer.
- 45Toner scatter or toner stain
- 46Colors are light or faint on the whole page
- 47Load and Print Paper in the Manual Feed Slot
- 48Cover is Open
- 49(Video) Set up your Brother machine
- 50Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?