FAQs & Troubleshooting
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181 Results
- 1Use the Universal Printer Driver for PCL
- 2What is Brother iPrint&Scan?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I print from or scan to Android™ Smartphone?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8How do I use the "Booklet Printing" feature?
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 12What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 14Change the printer driver settings (Windows/macOS)
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16The printer status is Offline or Paused.
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 19Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22How to identify your Operating System (OS).
- 23I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 24Delete print jobs from the print queue.
- 25How do I clear Jam Rear/ Duplex?
- 26How do I install additional memory?
- 27Uninstall the printer drivers (For Windows)
- 28What driver package format is supported by my Linux distribution?
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34The paper is skewed when it's printed.
- 35I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 36How can I change the printer settings?
- 37Printouts have a curl or wave.
- 38Printouts (envelopes) have creases.
- 39Can I print from DOS applications?
- 40Protect your Brother machine against unauthorised access over the network
- 41Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 42Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Print a web page from iPrint&Scan when using an Android™ mobile device.
- 44Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 45I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 46Print on labels and envelopes from the MP tray.
- 47Cannot print after a Windows 10 update (June 2020)
- 48Can I use AirPrint with my Brother machine?
- 49Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 50The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)