FAQs & Troubleshooting
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HL-5350DN
181 Results
1.
Use the Universal Printer Driver for PCL
2.
What is Brother iPrint&Scan?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Can I print from or scan to Android™ Smartphone?
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
How do I use the "Booklet Printing" feature?
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
12.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
13.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
14.
Change the printer driver settings (Windows/macOS)
15.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
16.
The printer status is Offline or Paused.
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
19.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
How to identify your Operating System (OS).
23.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
24.
Delete print jobs from the print queue.
25.
How do I clear Jam Rear/ Duplex?
26.
How do I install additional memory?
27.
Uninstall the printer drivers (For Windows)
28.
What driver package format is supported by my Linux distribution?
29.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
30.
I cannot find some option in the Printing preferences. (For Windows)