FAQs & Troubleshooting
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131 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 3How do I factory reset the print server?
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6Delete print jobs from the print queue.
- 7Functions supported in the Windows 7 built-in drivers
- 8The printer status is Offline or Paused.
- 9I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11How to identify your Operating System (OS).
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13Change the printer driver settings (Windows/macOS)
- 14Does NC-2200w work with Windows Vista?
- 15Printouts have a curl or wave.
- 16Can I print from DOS applications?
- 17How do I change the print server password?
- 18Install the built-in drivers (For Windows 8 and Windows 10)
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 21Can I print using the IPP protocol on Windows XP?
- 22What is the BRAdmin Professional software used for?
- 23What is the recommended paper?
- 24I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 25What is the Network Shared printing?
- 26Can I print from or scan to Android™ Smartphone?
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29I cannot print from my computer via USB.
- 30What is a "Generic PCL Driver"?
- 31Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 32All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 33Why does the Drum LED blink ?
- 34Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 35Uninstall the drivers. (Mac OS X 10.5)
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37What driver package format is supported by my Linux distribution?
- 38Open the Control Panel (For Windows)
- 39I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 40The paper is skewed when it's printed.
- 41Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 42The printer makes a grinding or clicking sound.
- 43What kind of paper can I use?
- 44What kind of memory can I use?
- 45The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 46Printouts have wrinkles or creases.
- 47What do the LED indications mean?
- 48Replace the drum unit.
- 49What can happen if the wrong paper is used in your machine.
- 50What are the differences between the BRAdmin Professional and the Web BRAdmin software?