FAQs & Troubleshooting
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HL-5150D
131 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
What is the printable area per page?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
Does NC-2200w work with Windows Vista?
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
6.
How to identify your Operating System (OS).
7.
What kind of memory can I use?
8.
Install the built-in drivers (For Windows 8 and Windows 10)
9.
What is UPnP and SSDP?
10.
Can I print from DOS applications?
11.
Can I print using the IPP protocol on Windows XP?
12.
What is the BRAdmin Professional software used for?
13.
How do I clear paper jams?
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
16.
Can I use non-Brother or third party supplies with the Brother machine?
17.
What is a "Generic PCL Driver"?
18.
How do I install the Optional Tray Unit? - For USA and Canada
19.
Delete print jobs from the print queue.
20.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
21.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
22.
Printouts have a curl or wave.
23.
How do I install additional memory?
24.
What do the LED indications mean?
25.
Where do I find the complete User's Guide?
26.
What driver package format is supported by my Linux distribution?
27.
Can I print from or scan to Android™ Smartphone?
28.
Change the printer driver settings (Windows/macOS)
29.
Functions supported in the Windows 7 built-in drivers
30.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?