FAQs & Troubleshooting
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285 Results
- 15111/06/2017Install Starter Ink
- 15210/27/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 15310/13/2017Load envelopes
- 15409/08/2017What is AirPrint?
- 15509/08/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 15606/13/2017Select Receive mode.
- 15706/13/2017Use voice mail on the same line as my Brother machine.
- 15806/13/2017I am having a issue receiving faxes.
- 15906/13/2017What is Distinctive Ring and how do I program it?
- 16006/13/2017The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 16104/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16204/03/2017Print the received faxes that are stored in memory. (Fax Storage)
- 16311/16/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 16409/08/2016Setting up the Web icon (Brother Web Connect) function.
- 16509/08/2016My Brother machine feeds multiple sheets of paper at a time.
- 16608/17/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 16708/17/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 16808/17/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 16908/17/2016One or more of my colors are not printing (blank).
- 17007/15/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 17103/25/2016Combine multiple scanned documents into a single file with PaperPort™
- 17203/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17303/25/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 17403/25/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 17503/25/2016The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 17603/25/2016Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 17703/25/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 17803/25/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 17903/25/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 18003/25/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 18103/25/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 18203/25/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 18303/25/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18403/25/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18503/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 18603/25/2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 18703/25/2016What is the Network Shared printing?
- 18803/25/2016Discover the MAC address of the Brother network card
- 18903/24/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 19003/24/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 19103/24/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 19203/24/2016I cannot scan via USB. (Mac OS X)
- 19303/24/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 19403/24/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 19503/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 19603/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 19703/24/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 19803/23/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 19903/23/2016What is the BRAdmin Professional software used for?
- 20003/07/2016Ink Low