FAQs & Troubleshooting
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284 Results
- 10106/02/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 10205/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 10305/11/2020Enable the Brother machine's network interface.
- 10404/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 10504/06/2020Delete a network scanner entry. (Linux)
- 10604/01/2020What is the recommended paper?
- 10701/20/2020Ink Absorber Full / Ink Absorber Pad Full
- 10801/06/2020When I print images, the quality is not good (Linux)
- 10912/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 11012/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 11112/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 11211/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 11310/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 11410/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 11510/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11610/29/2019Large characters are printed incorrectly. (Linux)
- 11710/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 11810/23/2019To install the printer driver easily using a tool. (Linux)
- 11910/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 12007/12/2019Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 12106/12/2019Uninstall printer drivers (Linux)
- 12205/16/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 12301/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 12401/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 12501/29/2019Command List of brscan. (Linux)
- 12601/29/2019Uninstall the scanner driver. (Linux)
- 12701/29/2019Uninstall Scan-key-tool. (Linux)
- 12801/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 12901/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 13001/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 13101/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 13201/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13312/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 13411/26/2018Wrong Paper / Paper Size Mismatch
- 13511/19/2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 13611/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 13711/09/2018Scan a document and e-mail it as an attachment. (For Windows)
- 13811/08/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 13911/08/2018Scan a text document and convert it into a text file (For Windows)
- 14011/08/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14110/29/2018My Brother machine has no power.
- 14208/02/2018Print the WLAN report
- 14307/23/2018Use the Network Connection Repair Tool (Windows)
- 14406/04/2018Cover is Open
- 14505/23/2018What is Brother iPrint&Scan?
- 14605/23/2018Cannot Detect
- 14705/23/2018Forward a fax to another fax machine when my machine has a mechanical problem.
- 14803/05/2018"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 14902/01/2018Load photo paper
- 15011/06/2017Install Starter Ink