FAQs & Troubleshooting
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157 Results
- 10104/13/2011How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
- 10203/30/2011Stop my Brother machine from automatically redialing a busy number.
- 10303/23/2011Set up a Group for Broadcasting faxes.
- 10403/16/2011Make copies using my Brother machine.
- 10503/15/2011How does Caller ID work with my Brother machine?
- 10602/24/2011Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer.
- 10702/15/2011Do I need a telephone line to send and receive faxes with my Brother machine?
- 10801/25/2011I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. What can I do?
- 10910/26/2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 11009/09/2010Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
- 11109/03/2010Can I send a fax without scanning the documents into memory?
- 11206/15/2010I can receive a fax, but cannot receive a telephone call.
- 11304/08/2010I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 11403/24/2010When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 11503/12/2010The paper is skewed when it's printed.
- 11608/21/2009I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 11706/03/2009How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
- 11805/21/2009What does "MACHINE ERROR XX" mean?
- 11903/27/2009"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
- 12003/10/2009Can I buy any MICR toner?
- 12102/12/2009How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 12202/12/2009How do I adjust the handset volume on my Brother machine?
- 12301/27/2009How do I send a fax to multiple fax numbers? (Broadcasting)
- 12401/27/2009How do I know which receive mode to select?
- 12501/13/2009What is Distinctive Ring and how do I program it?
- 12612/18/2008I am experiencing problems receiving faxes. What can I do?
- 12712/16/2008Why does the display read "Cover Open"?
- 12812/16/2008What does "COMM.ERROR" on the LCD display mean?
- 12912/12/2008How can I clear the "PLS OPEN COVER" error message on LCD?
- 13006/26/2007Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 13102/07/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 13209/06/2006When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 13309/06/2006Can I reduce the size of a received fax on this machine?
- 13409/05/2006Vertical streaks appear in my copies.
- 13508/24/2006How do I program the date and time?
- 13608/24/2006How do I clean the Scanner to improve the copy or fax quality?
- 13708/24/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 13808/24/2006Why are my sent faxes always received with a black vertical line down the page?
- 13908/22/2006How can I improve the copy quality?
- 14008/18/2006How do I clear the message "MFC is Busy" or "Connect Failure"?
- 14108/18/2006When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 14204/25/2006Where is the full User's Guide? I can't find enough information in the paper manual.
- 14304/03/2006When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 14404/03/2006I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 14504/03/2006When trying to print from Mac OS® X the print queue is stopped.
- 14603/30/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 14703/16/2006I installed the LT-400 optional tray. I use letter size paper in Paper Tray #1 and legal size paper in Paper Tray #2 (LT-400). How do I program the Brother machine to select the correct paper tray when copying a legal size document?
- 14803/16/2006I'm using Windows® XP and my Brother machine is not printing corretly through the parallel interface. What can I do?
- 14903/16/2006How do I print the received faxes that are stored in memory? (Fax Storage)
- 15003/16/2006The machine does not print anything.