FAQs & Troubleshooting
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FAX-4100/ FAX-4100e
157 Results
61. 11/19/2014
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
62. 09/25/2014
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
63. 09/19/2014
Why doesn't my Brother machine have a dial tone?
64. 06/05/2014
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
65. 02/10/2014
I cannot print with Windows Vista 64bit.
66. 01/29/2014
Set up my Brother machine to forward the received faxes to another location.
67. 01/29/2014
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
68. 01/27/2014
What are the various reports available on my fax machine and how do I print them?
69. 01/27/2014
I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
70. 01/27/2014
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
71. 01/27/2014
What is the "Station ID" and how do I set it?
72. 01/20/2014
How do I use my Outlook contacts with my Brother PC-Fax? (import)
73. 05/17/2013
How do I dial One Touch and Speed Dial numbers?
74. 05/14/2013
I am experiencing problems sending a fax, what can I do?
75. 05/13/2013
How can I re-install the drivers?
76. 05/10/2013
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
77. 05/10/2013
Why doesn't the machine answer when receiving a call?
78. 05/10/2013
My FAX/MFC will not Dial. Why?
79. 05/10/2013
How do I clear the "Awaiting Redial" error?
80. 04/25/2013
Verify if the Brother machine has a dial tone
81. 01/28/2013
The keys on the control panel do not respond.
82. 06/29/2012
What does "NG" or "ERROR" on the Transmission Verification Report mean?
83. 06/18/2012
I'm using MagicJack and am having problems sending or receiving faxes.
84. 06/14/2012
Change or delete a Group stored at a One Touch/Speed Dial.
85. 06/06/2012
When I try to send a fax, my Brother machine's LCD reads "Fax Reserved."
86. 05/14/2012
Send a fax
87. 03/20/2012
Why does the LCD of my machine display "CHANGE DRUM SOON"?
88. 03/19/2012
Replace the drum unit.
89. 03/19/2012
Replace the toner cartridge.
90. 11/16/2011
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?