FAQs & Troubleshooting
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280 Results
- 51Load Documents in the Automatic Document Feeder (ADF)
- 52I cannot print from my computer via USB.
- 53Document Jam
- 54What driver package format is supported by my Linux distribution?
- 55I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 56The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 57I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 58Correct the Paper Feed to Clear Vertical Lines
- 59Unable to Scan / Scan Unable
- 60Use voice mail on the same line as my Brother machine.
- 61What is the recommended paper?
- 62I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 63Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 64Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 65My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 66When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 67Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 68Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 69Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 70Save Scanned Data to a Folder as a PDF File
- 71Protect your Brother machine against unauthorised access over the network
- 72What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 73Paper Size Mismatch
- 74Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 75My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 76I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 77I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 78Set the Machine to Power Off Automatically
- 79(Video) Connect telephone line and power cords
- 80A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 81Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 82Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 83No Ink Cartridge
- 84Scan multiple pages into one file instead of each scan being saved as a separate file.
- 85When I print photos, the color quality is not good.
- 86No Paper / No Paper Fed
- 87Set the Date and Time
- 88I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 89Update the Driver or Firmware for your Brother machine
- 90Open the Control Panel (For Windows)
- 91I cannot connect my machine to a Windows 11 computer via USB.
- 92Printing is slow or printed images are too dark (Windows)
- 93How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 94Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 95Print both sides of paper or a booklet automatically
- 96Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 97Copy a Document
- 98Print the Network Configuration Report
- 99I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 100Telephone Line Interference/VoIP.