FAQs & Troubleshooting
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MFC-J497DW
280 Results
31.
Sleep
32.
Printing/ Scanning with a mobile device
33.
Where is the USB/Ethernet port on the machine?
34.
I cannot install Brother drivers on Debian 10 or later (Linux)
35.
(Video) Unpack your Brother machine
36.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
37.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
38.
Wireless setup is requesting a WPS PIN to complete the setup
39.
How to identify your Operating System (OS).
40.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
41.
What is Distinctive Ring and how do I program it?
42.
Brother iPrint&Scan cannot find my Brother machine (macOS)
43.
Print as a Poster (Windows®)
44.
(Video) Set up your Brother machine
45.
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
46.
Delete print jobs from the print queue.
47.
I cannot find some option in the Printing preferences. (For Windows)
48.
Cannot Detect Ink Volume
49.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
50.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
51.
Change the printer driver settings (Windows/macOS)
52.
Document Jam
53.
Load envelopes
54.
Clean the Print Head from Your Brother Machine
55.
Combine multiple scanned documents into a single file with PaperPort™
56.
Cannot Detect
57.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
58.
Load Documents in the Automatic Document Feeder (ADF)
59.
My Brother machine could not be found over the network when I installed drivers on my computer.
60.
"Offline" appears on the Status Monitor.