FAQs & Troubleshooting
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359 Results
- 51Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 52Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 53Where can I find the ink cartridges for my new Brother machine?
- 54Ink Low
- 55I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 56I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 57A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 58Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 59Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 60Store a Speed Dial number from my Brother machine's Caller ID History.
- 61The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 62I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 63Add your Brother machine with AirPrint (macOS)
- 64Combine multiple scanned documents into a single file with PaperPort™
- 65I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 66Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 67Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 68What is AirPrint?
- 69I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 70Cover is Open
- 71When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 72Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 73I cannot print using my Brother machine on a wireless network (Windows)
- 74Protect your Brother machine against unauthorised access over the network
- 75I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 76Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 77Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 78When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 79If I use the On/Off key to turn my machine off, can I still receive faxes?
- 80Unable to Print 7X
- 81Unable to Print 3X
- 82I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 83Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
- 84When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 85One or more of my colors are not printing (blank).
- 86Forward a fax to another fax machine when my machine has a mechanical problem.
- 87When I print, the pages are smudged with ink.
- 88I cannot print using my Brother machine on a wireless network (Mac)
- 89I cannot find some option in the Printing preferences. (For Windows)
- 90Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 91Open the "Scanners and Cameras" and Properties.
- 92Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 93Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 94Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 95I can print but cannot scan via network. (For Windows)
- 96Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 97When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 98The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 99Confirm that a FAX I sent was received correctly.
- 100Can I use my Brother printer with a 64 bit Linux distribution? (Linux)