FAQs & Troubleshooting
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MFC-J425W
359 Results
31.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
32.
Can I print from or scan to Android™ Smartphone?
33.
Ink Low
34.
Scan and save a document in PDF format for Windows (Scan to File)
35.
Print using only the black ink cartridge when the Color cartridges have run out.
36.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
37.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
38.
Load envelopes into my machine
39.
Combine multiple scanned documents into a single file with PaperPort™
40.
Delete numbers stored in my Brother machine's Caller ID History.
41.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
42.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
43.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
44.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
45.
The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
46.
"Offline" appears on the Status Monitor.
47.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
48.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
49.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
50.
Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
51.
How to identify your Operating System (OS).
52.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
53.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
54.
Unable to Print 5X
55.
How do I know which side up my photo paper should be in the tray?
56.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
57.
Add your Brother machine with AirPrint (macOS)
58.
I cannot print using my Brother machine on a wireless network (Mac)
59.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
60.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.