FAQs & Troubleshooting
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137 Results
- 51The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 52Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 53What is the difference between the toner cartridge and the drum unit?
- 54The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 55I cannot print from my computer via USB.
- 56The paper is skewed when it's printed.
- 57How do I check the driver version in Windows® (PCL Printer Driver)?
- 58None of the LEDs illuminate.
- 59What kind of USB cable can I use?
- 60How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 61How do I print a Test page?
- 62Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 63Can I use non-Brother or third party supplies with the Brother machine?
- 64When trying to print from Mac OS® X the print queue is stopped.
- 65When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 66How do I clear paper jams?
- 67The printed letters are slanted, positioned incorrectly.
- 68Cannot print after a Windows 10 update (June 2020)
- 69The driver installation finished successfully but I cannot print. (Linux)
- 70Print command (LPR) (Linux)
- 71I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 72When printing with monochrome laser printer, the print position shifts. (Linux)
- 73I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 74Where do I find the cables?
- 75White lines appears down the page.
- 76White lines appear across the page.
- 77I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 78Replace the toner cartridge.
- 79Print on envelopes.
- 80Vertical black lines appear on the printout.
- 81I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 82To install the printer driver easily using a tool. (Linux)
- 83Uninstall printer drivers (Linux)
- 84Pre-Required Procedures (Linux)
- 85I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 86How do I print on transparencies etc?
- 87When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 88The printer makes a grinding or clicking sound.
- 89Why is the Status light (led) red and the Toner light (led) on?
- 90I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 91When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 92What do the LED indications mean?
- 93I want to change the paper tray and paper size settings. How do I change these things?
- 94I cannot install the driver when using the Driver Install Tool. (Linux)
- 95My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 96Large characters are printed incorrectly. (Linux)
- 97All print jobs are aborted and nothing is printed. (Linux)
- 98I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 99I am unable to print from a client PC to a printer on a print server. (Linux)
- 100I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)