FAQs & Troubleshooting
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HL-5030
137 Results
31.
Can I use non-Brother or third party supplies with the Brother machine?
32.
The printer status is Offline or Paused.
33.
What is Status Monitor and how can I turn it on?
34.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
35.
The printed letters are slanted, positioned incorrectly.
36.
How to Wake-up the printer.
37.
The paper is skewed when it's printed.
38.
The printer prints unexpectedly or it prints garbage.
39.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
40.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
41.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
42.
I cannot install the driver when using the Driver Install Tool. (Linux)
43.
Install the built-in drivers (For Windows 8 and Windows 10)
44.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
45.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
46.
Open the Control Panel (For Windows)
47.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
48.
Uninstall the drivers. (Mac OS X 10.5)
49.
Printouts have toner specks.
50.
White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
51.
Cannot print after a Windows 10 update (June 2020)
52.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
53.
Black toner marks appear across the page.
54.
Lines appears across the page.
55.
Printouts are faint.
56.
Vertical black lines appear on the printout.
57.
Output sheets are completely black.
58.
Pre-Required Procedures (Linux)
59.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
60.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)