FAQs & Troubleshooting
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182 Results
- 51I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 52When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 53Does NC-2200w work with Windows Vista?
- 54I cannot use the "Modules Update" button on Web BRAdmin.
- 55When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 56When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 57Why does the display read "Cover Open"?
- 58What kind of memory can I use?
- 59How do I clear the message "MFC is Busy" or "Connect Failure"?
- 60I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 61The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 62I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 63When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 64I cannot install the driver when using the Driver Install Tool. (Linux)
- 65I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 66Paper size settings are unavailable when I print from OpenOffice (Linux)
- 67The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 68Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 69Configure scan settings without administrator privileges (Linux)
- 70Open the Control Panel (For Windows)
- 71How can I clear the "PLS OPEN COVER" error message on LCD?
- 72What does "MACHINE ERROR XX" mean?
- 73I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 74My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 75Large characters are printed incorrectly. (Linux)
- 76When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 77I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 78When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 79Command List of brscan. (Linux)
- 80Important points for specifying the scan area (Linux)
- 81I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 82I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 83I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 84I am sharing my Brother machine. I can print but cannot scan.
- 85The paper is skewed when it's printed.
- 86I'm using Windows XP. I cannot scan with the USB cable.
- 87In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 88Scan an image and insert it in a Windows XP application
- 89Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 90I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 91I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 92When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 93Replace the drum unit.
- 94Configure and use the Scan Key Tool (Linux)
- 95The downloaded driver's name is different from my machine's name. (Linux)
- 96Print command (LPR) (Linux)
- 97I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 98Delete a network scanner entry. (Linux)
- 99All print jobs are aborted and nothing is printed. (Linux)
- 100I am unable to print from a client PC to a printer on a print server. (Linux)