FAQs & Troubleshooting
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182 Results
- 51When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 52When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 53When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 54Configure the Scan to Email Feature (Linux)
- 55The driver installation finished successfully but I cannot print. (Linux)
- 56I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 57The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 58I cannot print from my computer via USB.
- 59I cannot print from my computer via network. (For Macintosh)
- 60Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 61The paper is skewed when it's printed.
- 62I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 63What is a "Generic PCL Driver"?
- 64Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 65I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 66When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 67I'm using Macintosh. What is the PreScan option used for?
- 68Print command (LPR) (Linux)
- 69I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 70What is the difference between the toner cartridge and the drum unit?
- 71In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 72Scan a document from a Windows XP application
- 73How do I clear the message "MFC is Busy" or "Connect Failure"?
- 74Replace the drum unit.
- 75I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 76Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 77When printing with monochrome laser printer, the print position shifts. (Linux)
- 78Check the IP addresses of your PC and the Brother machine
- 79I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 80I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 81I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 82How can I clear the "PLS OPEN COVER" error message on LCD?
- 83I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 84When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 85I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 86Scan using XSane or GIMP (Linux)
- 87Paper size settings are unavailable when I print from OpenOffice (Linux)
- 88My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 89Command List of brscan. (Linux)
- 90Uninstall Scan-key-tool. (Linux)
- 91Configure scan settings without administrator privileges (Linux)
- 92All print jobs are aborted and nothing is printed. (Linux)
- 93I am unable to print from a client PC to a printer on a print server. (Linux)
- 94I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 95Windows 10 Support Information
- 96Open the Control Panel (For Windows)
- 97I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 98A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 99What is the Network Shared printing?
- 100I'm using Windows XP. I cannot scan with the USB cable.