FAQs & Troubleshooting
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336 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I cannot make borderless prints.
- 3Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 4I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 5I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 6The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 7Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 8When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10What is Brother iPrint&Scan?
- 11The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 12I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 16Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 17I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 18I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 19Can I transfer faxes to the PC when my machine has a mechanical problem?
- 20Forward a fax to another fax machine when my machine has a mechanical problem.
- 21When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 22Can I confirm that the FAX was sent correctly?
- 23What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25To install the printer driver easily using a tool. (Linux)
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27I cannot print from my computer via USB.
- 28Scan and save a document in PDF format (Scan to File)
- 29Scan a document from a Windows XP application
- 30How do I load envelopes into my machine?
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32Scan from the Brother iPrint&Scan application using Windows Phone.
- 33The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 34Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 36Open the "Scanners and Cameras" and Properties.
- 37The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 38Stop my Brother machine from automatically redialing a number.
- 39Discover the MAC address of the Brother network card
- 40When I scan a document using ControlCenter, the scanned file size is too big.
- 41"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 42When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 43Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 44Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 45I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 46Is my Brother machine compatible with Windows Vista?
- 47How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 48Which E-mail packages are compatible with ControlCenter3?
- 49Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 50Scan a document using "Scanner and Camera Wizard" in Windows XP