FAQs & Troubleshooting
![]() |
Popular |
336 Results
- 51Where can I get FaceFilter Studio and what can I do with this application?
- 52Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 53Which E-mail packages are compatible with ControlCenter3?
- 54Why is it necessary for my machine to go through regular cleaning cycles?
- 55How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 56Forward a fax to another fax machine when my machine has a mechanical problem.
- 57Paper Jam
- 58How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 59The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 60When scanning a document to be copied or faxed, the LCD shows "Out of Memory."
- 61My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 62How do I load envelopes into my machine?
- 63Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 64Print the Network Configuration List
- 65Configure the Scan to Email Feature (Linux)
- 66Install PaperPort™ 12SE / 14SE onto Windows 10.
- 67Install BookScan & Whiteboard Suite onto Windows 10.
- 68The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 69"Offline" appears on the Status Monitor.
- 70I can print but cannot scan via network. (For Mac)
- 71I can print but cannot scan via network. (For Windows)
- 72Why doesn't my Brother machine have a dial tone?
- 73When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 74When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 75I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 76I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 77Scan a document in Mac OS X 10.7.
- 78I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 79Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 80I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 81I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 82I cannot print using my Brother machine on a wireless network (Mac)
- 83Install FaceFilter Studio onto Windows 10.
- 84Check the firmware version.
- 85Protect your Brother machine against unauthorised access over the network
- 86I cannot find some option in the Printing preferences. (For Windows)
- 87Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 88Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 89Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 90Can I print from or scan to Android™ Smartphone?
- 91The edge of glossy paper is smudged.
- 92When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 93I can receive a fax, but cannot receive a telephone call.
- 94Windows 7 Support Information
- 95Scan multiple pages into one file instead of each scan being saved as a separate file.
- 96I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 97I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 98How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 99I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 100In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?