FAQs & Troubleshooting
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Popular |
61 Results
- 1"Document Jam/too Long" or "A document is jammed in the ADF."
- 2My scanner gets warm.
- 3Document misfeeds.
- 4"Multifeed" or "Multifeed is detected."
- 5No document in ADF.
- 6TWAIN errors appear when starting to scan. (Macintosh)
- 7My scanner is connected but it will not feed my document or do anything else.
- 8Unknown error.
- 9The scanned image is skewed (crooked).
- 10Do not open the ADF cover when scanning.
- 11Change the image settings. (Using DS Capture)
- 12Change the paper settings. (Using DS Capture)
- 13My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Cannot find the scanner.
- 16The file size is too large.
- 17Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18Replace Roller
- 19Important points for specifying the scan area (Linux)
- 20Uninstall Scan-key-tool. (Linux)
- 21I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 22The rollers are worn.
- 23AFE LVDS test error
- 24Bleed-through is seen in the scanned image.
- 25I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 26What driver package format is supported by my Linux distribution?
- 27Scan using XSane or GIMP (Linux)
- 28Command List of brscan. (Linux)
- 29When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
- 30FlashROM R/W test error
- 31ADF front lamp error
- 32TWAIN or WIA errors appear when starting to scan. (Windows)
- 33The scan quality is poor.
- 34The scan speed is too slow.
- 35Paper suitable for scanning
- 36How to identify your Operating System (OS).
- 37Configure the Scan to Email Feature (Linux)
- 38Delete a network scanner entry. (Linux)
- 39Uninstall the scanner driver. (Linux)
- 40White vertical lines or white stripes appear on the scanned image.
- 41ADF AFE R/W test error
- 42Ultrasonic error
- 43DRAM R/W test error
- 44My scanned image is missing.
- 45ADF cover open
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Pre-Required Procedures (Linux)
- 48AFE R/W test error
- 49Check the firmware version.
- 50I cannot install the scanner drivers.
