FAQs & Troubleshooting
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Popular |
61 Results
- 1Document misfeeds.
- 2TWAIN errors appear when starting to scan. (Macintosh)
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4Download a file from the "Downloads" section and save it to Windows 8 computer.
- 5"Document Jam/too Long" or "A document is jammed in the ADF."
- 6Replace Roller
- 7My scanner is connected but it will not feed my document or do anything else.
- 8Change the image settings. (Using DS Capture)
- 9"Multifeed" or "Multifeed is detected."
- 10What driver package format is supported by my Linux distribution?
- 11Cannot find the scanner.
- 12When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
- 13Paper suitable for scanning
- 14How to identify your Operating System (OS).
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16Unknown error.
- 17No document in ADF.
- 18TWAIN or WIA errors appear when starting to scan. (Windows)
- 19My scanner gets warm.
- 20My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
- 21ADF front lamp error
- 22Delete a network scanner entry. (Linux)
- 23Pre-Required Procedures (Linux)
- 24Check the firmware version.
- 25Change the paper settings. (Using DS Capture)
- 26The scan quality is poor.
- 27The scan speed is too slow.
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29The scanned image is skewed (crooked).
- 30ADF cover open
- 31Clean the scanner
- 32I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 33Configure the Scan to Email Feature (Linux)
- 34Important points for specifying the scan area (Linux)
- 35Uninstall Scan-key-tool. (Linux)
- 36The rollers are worn.
- 37A page that is not a blank page is skipped.
- 38The scanned documents are put into the incorrect order. (macOS)
- 39Command List of brscan. (Linux)
- 40Uninstall the scanner driver. (Linux)
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42FlashROM R/W test error
- 43ADF AFE R/W test error
- 44Ultrasonic error
- 45I cannot install the scanner drivers.
- 46Bleed-through is seen in the scanned image.
- 47Scan using XSane or GIMP (Linux)
- 48Do not open the ADF cover when scanning.
- 49AFE LVDS test error
- 50AFE R/W test error
