FAQs & Troubleshooting
Popular |
147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Set Telephone Line Compatibility for Interference and VoIP Systems
- 2(Video) Paper is Jammed inside the Machine
- 3(Video) Paper is Jammed in the Paper Tray
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Install the Brother Mobile Connect application (for mobile device)
- 7Toner Low or Prepare New Toner Cartridge
- 8(Video) Paper is Jammed in the 2-sided Tray
- 9(Video) Paper is Jammed in the Back of the Machine
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 11Can I use non-Brother or third party supplies with the Brother machine?
- 12(Video) Paper is Jammed in the MP tray
- 13Document Jam
- 14Install the optional lower tray
- 15Delete print jobs from the print queue.
- 16No Toner
- 17Use Universal Print (Windows)
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Poor fixing
- 20Lines across the page
- 21Export an address book and import it to another machine
- 22Check the remaining ink or toner level (Linux)
- 23I cannot print using my Brother machine on a wired network (Windows/macOS)
- 24Wrong Toner or Wrong Toner Cartridge
- 25(Video) Document is Jammed under the Document Cover
- 26Discover the MAC address of the Brother network card
- 27Cannot Print ##
- 28Cannot Detect
- 29I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 30The scanning speed is slow when scanning from my machine. (Windows)
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32What driver package format is supported by my Linux distribution?
- 33When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 34(Video) Remove Small Scraps of Paper Jammed in the ADF
- 35(Video) Document is Jammed in the Top of the ADF Unit
- 36Media Type Mismatch or Media Mismatch
- 37Enable the Brother machine's network interface.
- 38(Video) Set up your Brother machine
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40Change the printer driver settings (Windows)
- 41The printer status is Offline or Paused.
- 42What is the default password for my BRAdmin or Web Based Management?
- 43Drum !
- 44Ghosting images
- 45Black lines down the page
- 46Why doesn't my Brother machine have a dial tone?
- 47Verify if the Brother machine has a dial tone.
- 48I cannot connect my machine to a Windows 11 computer via USB.
- 49Can I send a print job to multiple machine email addresses using Email Print?
- 50Set up your Brother machine on a wireless network (Windows/macOS)