FAQs & Troubleshooting
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MFC-L6915DW
147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Install the Brother Mobile Connect application (for mobile device)
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
The printer status is Offline or Paused.
5.
(Video) Paper is Jammed in the Paper Tray
6.
Ghosting images
7.
(Video) Paper is Jammed in the Back of the Machine
8.
(Video) Paper is Jammed in the 2-sided Tray
9.
Use Universal Print (Windows)
10.
I cannot print full-page photos or images using Email Print.
11.
(Video) Set up your Brother machine
12.
Delete print jobs from the print queue.
13.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
14.
I cannot print using my Brother machine on a wired network (Windows/macOS)
15.
Change the printer driver settings (Windows)
16.
(Video) Paper is Jammed inside the Machine
17.
What driver package format is supported by my Linux distribution?
18.
Poor fixing
19.
Toner specks
20.
Black lines down the page
21.
Add your Brother machine with AirPrint (macOS)
22.
Check the remaining ink or toner level (Linux)
23.
Set Telephone Line Compatibility for Interference and VoIP Systems
24.
Wrong Toner or Wrong Toner Cartridge
25.
I cannot print on a wireless (Wi-Fi) network (Windows)
26.
I cannot print on a wireless (Wi-Fi) network (Mac)
27.
No Toner
28.
Where can I find my Brother machine's serial number?
29.
Lines across the page
30.
The scanning speed is slow when scanning from my machine. (Windows)