FAQs & Troubleshooting
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390 Results
- 1Ink Absorber Full
- 2I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4Protect your Brother machine against unauthorised access over the network
- 5Cover is Open
- 6I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 7Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 9Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 10The edge of glossy paper is smudged.
- 11How do I adjust my Brother machine's tray use for copying and faxing?
- 12Ink Low
- 13Can I use voice mail on the same line as my Brother machine?
- 14When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 15Paper Jam
- 16How do I load paper in paper tray#2?
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20Clear the "Wrong Tray Setting" message from my Brother machine's display.
- 21Unable to Print XX
- 22Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 23When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 24Improve poor print quality.
- 25Can my Brother machine print a report to verify a fax I sent was received?
- 26When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 27I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Set up your Brother machine on a wireless network.
- 30Windows 10 Support Information
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 35How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 36The printer status is Offline or Paused.
- 37Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 38I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
- 39One or more of my colors are not printing (blank).
- 40When I print, the pages are smudged with ink.
- 41Replace Ink
- 42I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44I installed scan-key-tool, but it does not work. (Linux)
- 45I cannot print using my Brother machine on a wireless network (Windows)
- 46Connect your Brother machine to your mobile device via a wireless router or access point.
- 47Enable the Brother machine's network interface.
- 48Scan from the Brother iPrint&Scan application using Windows Phone.
- 49Delete print jobs from the print queue.
- 50I cannot find some option in the Printing preferences. (For Windows)