FAQs & Troubleshooting
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282 Results
- 1(Video) Load paper (A4>Tray #1 / A3>Tray #2)
- 2(Video) Load A3/Ledger paper (Tray1)
- 3(Video) Load paper in the Multi-Purpose tray (MP tray)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Load A4/Letter paper
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9(Video) Install Ink Cartridges
- 10Is there a way to view how much ink is remaining?
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12Loading paper (A4 > Tray #1 / A3 > Tray #2)
- 13Can I print from or scan to Android™ Smartphone?
- 14(Video) Load an Envelope (Manual Feed Slot)
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 18Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 19Use voice mail on the same line as my Brother machine.
- 20What is Brother iPrint&Scan?
- 21(Video) Set up your Brother machine
- 22(Video) Unpack your Brother machine
- 23A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 24Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 25Load paper in the paper tray
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27Printing/ Scanning with a mobile device
- 28The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 29Print using only the black ink cartridge when the Color cartridges have run out.
- 30(Video) Connect telephone line and power cords
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32Replace Ink
- 33Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 34Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 35Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37Add your Brother machine with AirPrint (macOS)
- 38"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 39My Brother machine could not be found over the network when I installed drivers on my PC.
- 40Combine multiple scanned documents into a single file with PaperPort™
- 41Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 42Install Starter Ink
- 43The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 44My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 45When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 46Document Jam (With Video Instructions)
- 47Load an Envelope (Manual Feed Slot)
- 48Cannot print after a Windows 10 update (June 2020)
- 49Sleep
- 50Protect your Brother machine against unauthorised access over the network