FAQs & Troubleshooting
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MFC-J2720
282 Results
1.
(Video) Load paper (A4>Tray #1 / A3>Tray #2)
2.
(Video) Load paper in the Multi-Purpose tray (MP tray)
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
(Video) Load A3/Ledger paper (Tray1)
5.
Loading paper (A4 > Tray #1 / A3 > Tray #2)
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
What is Brother iPrint&Scan?
8.
Can I print from or scan to Android™ Smartphone?
9.
Is there a way to view how much ink is remaining?
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
(Video) Load A4/Letter paper
12.
Load paper in the paper tray
13.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
14.
The printer status is Offline or Paused.
15.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
16.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
17.
Unable to Print XX or Unable to Initialize XX (With Video Instructions)
18.
Load an Envelope (Manual Feed Slot)
19.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
20.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
21.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
22.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
23.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
24.
Paper Jam (With Video Instructions)
25.
My Brother machine could not be found over the network when I installed drivers on my PC.
26.
(Video) Set up your Brother machine
27.
(Video) Connect telephone line and power cords
28.
(Video) Load an Envelope (Manual Feed Slot)
29.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
30.
Can I print from and scan to iPhone, iPod touch and iPad?