FAQs & Troubleshooting
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336 Results
- 1When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 4Pre-Required Procedures (Linux)
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Protect your Brother machine against unauthorised access over the network
- 7I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 8I cannot find some option in the Printing preferences. (For Windows)
- 9The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Scan and save a document in PDF format (Scan to File)
- 14Scan multiple pages into one file instead of each scan being saved as a separate file.
- 15Print using only the black ink cartridge when the Color cartridges have run out.
- 16Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 17I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 18I cannot send a fax using PC-FAX (Windows 10)
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20How many times will my Brother machine automatically redial a busy number?
- 21I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 22Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 25ControlCenter3 displays a blank screen at startup (Windows)
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 28Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Can I print from or scan to Android™ Smartphone?
- 30Change the printer driver settings (Windows/macOS)
- 31When I make a copy the image or text is cut off. What can I do?
- 32Confirm that a FAX I sent was received correctly.
- 33Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 34All print jobs are aborted and nothing is printed. (Linux)
- 35Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 36I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 40I am unable to print from a client PC to a printer on a print server. (Linux)
- 41Send a fax using PC-FAX with LPD/LPRng (Linux)
- 42To install the printer driver easily using a tool. (Linux)
- 43Use the Network Connection Repair Tool (Windows)
- 44Scan from the Brother iPrint&Scan application using Windows Phone.
- 45The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 46Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Print a web page from iPrint&Scan when using an Android™ mobile device.
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50I cannot make borderless prints.