FAQs & Troubleshooting
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337 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Can I print from or scan to Android™ Smartphone?
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6What is Brother iPrint&Scan?
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 9I cannot print using my Brother machine on a wireless network (Windows)
- 10The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 11Pre-Required Procedures (Linux)
- 12How do I know which side up my photo paper should be in the tray?
- 13Scan and save a document in PDF format (Scan to File)
- 14Replace Ink
- 15How do I load envelopes into my machine?
- 16Delete numbers stored in my Brother machine's Caller ID History.
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 18Can I use voice mail on the same line as my Brother machine?
- 19I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 20Paper Jam
- 21Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 22Print using only the black ink cartridge when the Color cartridges have run out.
- 23How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 24When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28When I print, the pages are smudged with ink. What should I do?
- 29I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 30How to identify your Operating System (OS).
- 31When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 32What driver package format is supported by my Linux distribution?
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 35Delete print jobs from the print queue.
- 36Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 37Stop my Brother machine from automatically redialing a number.
- 38How many times will my Brother machine automatically redial a number?
- 39I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 40I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 41What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 42Cannot print after a Windows 10 update (June 2020)
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 45I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 46I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 47When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 48Is my Brother machine compatible with Windows Vista?
- 49Forward a fax to another fax machine when my machine has a mechanical problem.
- 50When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?