FAQs & Troubleshooting
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- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 3Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4How do I install/change the RD roll?
- 5How do I transfer label templates with P-touch Transfer Express?
- 6How do I transfer label or slip templates?
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 9The paper settings specified from the server computer are not reflected on the client computer.
- 10Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 11Using the Device Settings (for Windows)
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13How to open the Devices and Printers window
- 14What Android™ mobile application can I use?
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 19Using the Printer Setting Tool (for Windows)
- 20I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 21How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 22I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 23How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 26Printing is not possible. (USB connection)
- 27I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 28Adding a custom media size for continuous tape (Linux®)
- 29The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 30How to identify your Operating System (OS) for Windows or Mac
- 31How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 32Where can I find my Brother printer's serial number?
- 33I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 34Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 35How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 36How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 37(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 38I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 39Uninstalling the printer drivers (Linux®)
- 40Creating a label with GIMP (Linux®)
- 41The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 42I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 43Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 44(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 45How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 46How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 47The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 48Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 49I do not know how to become a superuser in Ubuntu. (Linux®)
- 50Are there any drivers available for FreeBSD? (Linux®)