FAQs & Troubleshooting
Popular |
TD-2020/2020A
121 Results
1.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
2.
Using the Device Settings (for Windows)
3.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
4.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
5.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
6.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
7.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
8.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
9.
How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
10.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
11.
Creating a label with OpenOffice (Linux®)
12.
What Android™ mobile application can I use?
13.
How do I transfer label or slip templates?
14.
Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
15.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
16.
Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
17.
How to identify the printer's firmware version
18.
How do I uninstall the printer driver?
19.
My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
20.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
21.
The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
22.
How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
23.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
24.
When printing with Ubuntu 12.04, the print position shifts. (Linux®)
25.
Where can I find my Brother printer's serial number?
26.
The error message "Failed to acquire the current settings. Check that the correct model is connected and that the unit is correctly connected and turned on." appears when I try to aquire and change the current settings in printer driver.
27.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
28.
The paper settings specified from the server computer are not reflected on the client computer.
29.
How do I transfer label templates with P-touch Transfer Express?
30.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)