FAQs & Troubleshooting
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181 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2Can I print from or scan to Android™ Smartphone?
- 3The printer status is Offline or Paused.
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6What is Brother iPrint&Scan?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 12Cannot print after a Windows 10 update (June 2020)
- 13Use the Universal Printer Driver for PCL
- 14How can I change the printer settings?
- 15Printouts (envelopes) have creases.
- 16What are the expected yields of the consumables?
- 17The printed letters are slanted, positioned incorrectly.
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 22Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 23Protect your Brother machine against unauthorised access over the network
- 24Delete print jobs from the print queue.
- 25Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 26Verify the Brother machine connected to the Wired Network (For Windows)
- 27Can I use AirPrint with my Brother machine?
- 28How to identify your Operating System (OS).
- 29The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 30Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 31Can I print from DOS applications?
- 32How do I disable the APIPA protocol?
- 33Uninstall printer drivers (Linux)
- 34What is the default node name of the Brother Print Server?
- 35How can I clean the corona wire of the drum unit?
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 38Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 41I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 42The printer prints unexpectedly or it prints garbage.
- 43Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 44How do I clear Jam Rear/ Duplex?
- 45What can happen if the wrong paper is used in your machine.
- 46How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 47What is the printable area per page?
- 48Print on labels and envelopes from the MP tray.
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50I want to print using CUPS while keeping SELinux enabled. (Linux)