FAQs & Troubleshooting
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HL-5350DN
181 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
Use the Universal Printer Driver for PCL
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
What are the expected yields of the consumables?
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
How do I install additional memory?
9.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
10.
The printed letters are slanted, positioned incorrectly.
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
12.
How do I use the "Booklet Printing" feature?
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
15.
What is Brother iPrint&Scan?
16.
Can I use AirPrint with my Brother machine?
17.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
18.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
19.
I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
20.
Print on labels and envelopes from the MP tray.
21.
"Offline" appears on the Status Monitor.
22.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
23.
How do I clear paper jams?
24.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
25.
Cannot print after a Windows 10 update (June 2020)
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
28.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
29.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
30.
The printer status is Offline or Paused.