The printer status is Offline or Paused.

Can I print from and scan to iPhone, iPod touch and iPad?

Functions supported in the Windows 7 built-in drivers

The paper is skewed when it's printed.

What is the password for the print server when connected to a network? What is the user name and password for web browser access?

Can I use non-Brother or third party supplies with the Brother machine?

How do I factory reset the print server?

I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)

Download a file from the "Downloads" section and save it to Windows 8 computer.

Change the printer driver settings (Windows/macOS)

When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)

Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?

Printouts have wrinkles or creases.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I want to print using CUPS while keeping SELinux enabled. (Linux)

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

Windows 7 Support Information

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

What driver package format is supported by my Linux distribution?

Cannot print after a Windows 10 update (June 2020)

The downloaded driver's name is different from my machine's name. (Linux)

Print command (LPR) (Linux)

I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)

Pre-Required Procedures (Linux)

Delete print jobs from the print queue.

How to identify your Operating System (OS).

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

What is a "Generic PCL Driver"?

What kind of paper can I use?

Printouts have a curl or wave.

I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?

What is APIPA?

I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.

What can happen if the wrong paper is used in your machine.

What are the differences between the BRAdmin Professional and the Web BRAdmin software?

Can I print using the IPP protocol on Windows XP?

What are the expected yields of the consumables?

Can I buy any MICR toner?

Replace the toner cartridge.

How do I clear paper jams?

The printed letters are slanted, positioned incorrectly.

Output sheets are completely black.

I cannot install the driver when using the Driver Install Tool. (Linux)