1.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

3.

How do I factory reset the print server?

4.

Download a file from the "Downloads" section and save it to Windows 8 computer.

5.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

6.

The printer status is Offline or Paused.

7.

Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?

8.

What is the BRAdmin Professional software used for?

9.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

10.

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?

11.

The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?

12.

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

13.

White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.

14.

White lines appears down the page.

15.

What is the printable area per page?

16.

How do I clear paper jams?

17.

Vertical black lines appear on the printout.

18.

All print jobs are aborted and nothing is printed. (Linux)

19.

I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)

20.

Windows 10 Support Information

21.

When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)

22.

In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?

23.

What driver package format is supported by my Linux distribution?

24.

Delete print jobs from the print queue.

25.

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

26.

When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)

27.

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

28.

Can I print from or scan to Android™ Smartphone?

29.

Can I print from and scan to iPhone, iPod touch and iPad?

30.

Change the printer driver settings (Windows/macOS)