FAQs & Troubleshooting
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169 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2The printer status is Offline or Paused.
- 3Cannot print after a Windows 10 update (June 2020)
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5How to identify your Operating System (OS).
- 6How do I replace the Belt Unit?
- 7"JAM INSIDE" error appears on the LCD. What should I do?
- 8I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 9Can I print from DOS applications?
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Change the printer driver settings (Windows/macOS)
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 16What driver package format is supported by my Linux distribution?
- 17I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 20"JAM REAR" error appears on the LCD. What should I do?
- 21"JAM MP TRAY" error appears on the LCD. What should I do?
- 22Replace the drum unit.
- 23What is the BRAdmin Professional software used for?
- 24Print on both sides of the paper.
- 25What is the Network Shared printing?
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29Open the Status Monitor
- 30The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 31I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 32The paper is skewed when it's printed.
- 33How do I improve the color density? (Print Calibration)
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Is my Brother machine compatible with Windows Vista?
- 36The printer prints unexpectedly or it prints garbage.
- 37How do I replace the Waste toner box?
- 38Uninstall the drivers. (Mac OS X 10.5)
- 39What kind of paper can I use?
- 40"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 41What kind of memory can I use?
- 42What can happen if the wrong paper is used in your machine.
- 43How do I install additional memory?
- 44My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 45When I print images, the quality is not good (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Print command (LPR) (Linux)
- 48Windows 10 Support Information
- 49I cannot print from my computer via USB.
- 50I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.