FAQs & Troubleshooting
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HL-4040CN
169 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
The printer status is Offline or Paused.
4.
When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
5.
How can I clean the corona wire of the drum unit?
6.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
7.
"JAM INSIDE" error appears on the LCD. What should I do?
8.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
I cannot find some option in the Printing preferences. (For Windows)
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Change the printer driver settings (Windows/macOS)
13.
How do I clear the message "Print Unable 32" from the LCD display?
14.
How do I improve the color density? (Print Calibration)
15.
How do I replace the Belt Unit?
16.
"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
17.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
18.
Can I print on transparencies e.g. for overhead projectors?
19.
Can I print from or scan to Android™ Smartphone?
20.
How do I improve the gray color when printing a monochrome document in Color Mode?
21.
The color of printouts are not what I expected.
22.
How do I replace the Waste toner box?
23.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
24.
What is APIPA?
25.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
26.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
27.
How do I adjust the print position of each color?
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
Delete print jobs from the print queue.