FAQs & Troubleshooting
 |
Popular |
166 Results
- 1"JAM B" error appears on the LCD. What should I do?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3The machine does not print anything.
- 4"JAM E1" error appears on the LCD. What should I do?
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6How to identify your Operating System (OS).
- 7Can I print from or scan to Android™ Smartphone?
- 8I cannot print from Mac OS X.
- 9I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 10"JAM D" or "JAM E2" error appears on the LCD. What should I do?
- 11How do I replace the Drum Cleaner?
- 12What driver package format is supported by my Linux distribution?
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Change color mode from a Windows® PC
- 15What is the BRAdmin Professional software used for?
- 16What is the difference between the toner cartridge and the drum unit?
- 17A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19What is Windows ICM profiles?
- 20How do I replace the Oil Bottle?
- 21Printouts are faint.
- 22I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 23How do I factory reset the print server?
- 24Dirty spots are printed.
- 25Cannot print after a Windows 10 update (June 2020)
- 26When I print images, the quality is not good (Linux)
- 27Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 28Large characters are printed incorrectly. (Linux)
- 29I want to print using CUPS while keeping SELinux enabled. (Linux)
- 30Delete print jobs from the print queue.
- 31Open the Control Panel (For Windows)
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33What is the Network Shared printing?
- 34I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 35I want to recalibrate the colors on my printer, how do I do this?
- 36What are the difference between PCL Driver and BR-Script driver?
- 37The color of printouts are not what I expected.
- 38How do I change the color mode from a Windows PC?
- 39I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 40How do I replace the Fuser Cleaner?
- 41When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 42Can I use non-Brother or third party supplies with the Brother machine?
- 43"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 44What is the optional DX-2600 used for and how do I install it?
- 45What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 46I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 47When trying to print from Mac OS® X the print queue is stopped.
- 48When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 49When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 50Uninstall the printer drivers (For Windows)
