FAQs & Troubleshooting
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HL-2600CN
178 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer status is Offline or Paused.
3.
I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
4.
What is the optional DX-2600 used for and how do I install it?
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
The machine does not print anything.
7.
Change the printer driver settings (Windows/macOS)
8.
What is the printable area per page?
9.
I want to recalibrate the colors on my printer, how do I do this?
10.
Cannot print after a Windows 10 update (June 2020)
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
Download a file from the "Downloads" section and save it to Windows 8 computer.
13.
What kind of labels and transparencies can I use?
14.
Can I print from DOS applications?
15.
"JAM D" or "JAM E2" error appears on the LCD. What should I do?
16.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
17.
Windows 10 Support Information
18.
Change color mode from a Windows® PC
19.
What kind of envelopes should I avoid?
20.
I cannot print from Mac OS X.
21.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
22.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
23.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
24.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
27.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
28.
What are the difference between PCL Driver and BR-Script driver?
29.
"JAM C" error appears on the LCD. What should I do?
30.
"JAM B" error appears on the LCD. What should I do?