FAQs & Troubleshooting
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215 Results
- 1JAM DUPLEX
- 2JAM TRAY 1
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 6Delete print jobs from the print queue.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 9The printer status is Offline or Paused.
- 10Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Use the Universal Printer Driver for PCL
- 13Can I use AirPrint with my Brother machine?
- 14DUPLEX DISABLED
- 15Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 16When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 17What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 18Curl or wavy
- 19Envelope creases
- 20What is the printable area per page?
- 21Clear paper jams.
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 24The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 25Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 26What is WEP?
- 27JAM REAR
- 28What do the LED indications mean?
- 29I cannot install the driver when using the Driver Install Tool. (Linux)
- 30Cannot print after a Windows 10 update (June 2020)
- 31Possible solutions for print quality issues
- 32My Brother machine cannot be used after the access point/router is replaced or the settings are changed
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 38How to identify your Operating System (OS).
- 39What is Toner Continue Mode?
- 40I cannot connect my machine to the wireless network (For Windows)
- 41Print the WLAN report
- 42Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 43Discover the MAC address of the Brother network card
- 44CARTRIDGE ERROR
- 45TONER ENDED
- 46NO TONER
- 47Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 48When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 49Clean the Drum Unit.
- 50MANUAL FEED
