FAQs & Troubleshooting
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HL-2270DW
214 Results
1.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
2.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
3.
JAM REAR
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
6.
What is the recommended paper?
7.
REPLACE TONER
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
What is Brother iPrint&Scan?
10.
DRUM ERROR
11.
What can happen if the wrong paper is used in your machine.
12.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
13.
Reprint the last print job. (For Windows users only)
14.
I cannot find some option in the Printing preferences. (For Windows)
15.
What is Toner Continue Mode?
16.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
Change the printer driver settings (Windows/macOS)
19.
REPLACE DRUM
20.
Clear paper jams.
21.
Turn the Toner Save Mode on or off.
22.
The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
23.
PRINT OVERRUN
24.
Can I use non-Brother or third party supplies with the Brother machine?
25.
SERVICE CALL
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
28.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)