FAQs & Troubleshooting
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148 Results
- 1JAM DUPLEX
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3What is Toner Continue Mode?
- 4JAM INSIDE
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6FUSER ERROR
- 7Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 8I want to print using CUPS while keeping SELinux enabled. (Linux)
- 9Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 10I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 11Uninstall printer drivers (Linux)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16NO PAPER T1
- 17Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 18Print on labels and envelopes from the manual feed slot.
- 19I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 20When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 21How do I print a Test page?
- 22JAM REAR
- 23REPLACE DRUM
- 24Change the length of time the machine will wait until it goes into Sleep Mode.
- 25The driver installation finished successfully but I cannot print. (Linux)
- 26Pre-Required Procedures (Linux)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 30DRUM STOP
- 31NO TONER
- 32The printer status is Offline or Paused.
- 33TONER LOW
- 34PRINT OVERRUN
- 35Curl or wavy
- 36Wrinkles or creases
- 37SERVICE CALL
- 38What is the printable area per page?
- 39What is the recommended paper?
- 40Turn the Toner Save Mode on or off.
- 41Cannot print after a Windows 10 update (June 2020)
- 42The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 43I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46Print command (LPR) (Linux)
- 47I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 48A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 49What is the difference between the toner cartridge and the drum unit?
- 50I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)