FAQs & Troubleshooting
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137 Results
- 1Change the printer driver settings (Windows/macOS)
- 2Replace the toner cartridge
- 3Replace the drum unit.
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5Printouts have a curl or wave.
- 6What do the LED indications mean?
- 7How can I activate/deactivate the Toner Save Mode?
- 8Print on both sides of the paper.
- 9What driver package format is supported by my Linux distribution?
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13The printer status is Offline or Paused.
- 14The paper is skewed when it's printed.
- 15Drum Life End Soon
- 16What are the expected yields of the consumables?
- 17How can I print the pages in reverse page order in Windows?
- 18I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 19In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 20Output sheets are completely black.
- 21I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 22Check the firmware version.
- 23I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25I cannot print from my computer via USB.
- 26"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 28Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 29Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 30The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 31The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 32Printouts have toner specks.
- 33White Spots on black text and graphics at 75 mm (2.95 in.) intervals and Black Spots at 75 mm (2.95 in.) intervals.
- 34What can happen if the wrong paper is used in your machine.
- 35When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 36What is the printable area per page?
- 37How do I print envelopes from the manual feed slot in Windows applications?
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39To install the printer driver easily using a tool. (Linux)
- 40Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 41Open the Status Monitor
- 42What is the difference between the toner cartridge and the drum unit?
- 43Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 44When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 45When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 46My Brother machine misfeeds paper.
- 47Reprint the last print job. (For Windows users only)
- 48How can I clean the inside of the printer?
- 49Lines appears across the page.
- 50How can I clean the corona wire of the drum unit?